Forum Discussion

EBlazer21's avatar
EBlazer21
New Contributor
2 years ago

MyChevrolet App Vehicle Status/Info Not Updating

My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recomm...
myChevrolet
EquinoxACTIV25's avatar
EquinoxACTIV25
New Contributor
2 months ago

I have been having this same issues as well as not being able to remote start or unlock/lock from my app for almost a month now and I have taken it to the dealership and they updated the infotainment software as well as the OnStar Module but I still cannot get it to call out to OnStar. If there is any other information that I could get to try and get this issue fixed I'd love to hear about it.

hotrod57car's avatar
hotrod57car
New Contributor III
2 months ago

call OS on your cell phone while you're in the car EVERY DAY.. while its a pain, you need to complain (hard / daily) and after the 5th call, they should move it to a LEVEL 3 complaint.  Then and only then will it get fixed.  If you can, tell the OS rep to move it immediately to level 3 (they won't) but it shows them we all know what it takes to get it fixed.