Forum Discussion

EBlazer21's avatar
EBlazer21
New Contributor
2 years ago

MyChevrolet App Vehicle Status/Info Not Updating

My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recomm...
myChevrolet
zeker3's avatar
zeker3
New Contributor II
2 months ago

I had the same problem from Sept 5 to about Sept 23 with a new Trailblazer, end up calling Onstar multiple times and they called me back multiple times with fixes that didnt work. It was sent to level 3 and one morning out of the blue it started working and has been good since. Level 3 is what you need.

hotrod57car's avatar
hotrod57car
New Contributor III
2 months ago

EXACTLY..mine did the same--magically it started working...you'd think with all the complaints going to level 3, they'd send an over-air fix to everyone, and also update as soon as you log on the first time.  We all have the EXACT same problem.

  • Jake's avatar
    Jake
    New Contributor II
    2 months ago

    yeah it’s literal insanity. and not like a new problem which is even worse. on top of it, some bot/ai assisted agent is going to respond on here and ask us the infamous “did you try turning it off and back on” question. if i didn’t want remote start i would have cancel this POS service a year ago.