Forum Discussion
MyChevrolet App Vehicle Status/Info Not Updating
I had the same problem from Sept 5 to about Sept 23 with a new Trailblazer, end up calling Onstar multiple times and they called me back multiple times with fixes that didnt work. It was sent to level 3 and one morning out of the blue it started working and has been good since. Level 3 is what you need.
EXACTLY..mine did the same--magically it started working...you'd think with all the complaints going to level 3, they'd send an over-air fix to everyone, and also update as soon as you log on the first time. We all have the EXACT same problem.
yeah it’s literal insanity. and not like a new problem which is even worse. on top of it, some bot/ai assisted agent is going to respond on here and ask us the infamous “did you try turning it off and back on” question. if i didn’t want remote start i would have cancel this POS service a year ago.
We're glad to hear that everything is working smoothly for you again. If you have any questions in the future or require any help down the road, our team is only a private message away.