Forum Discussion

BlackBoltLove's avatar
BlackBoltLove
New Contributor
7 months ago

Unable to add family members to Guardian

"We are experiencing technical difficulties completing your request, please try again (500)"

This is what I receive when I try to add my family members

  • Admin_Nicole's avatar
    Admin_Nicole
    Community Manager

    Are you still experiencing concerns when trying to add family members? As an initial troubleshooting step, please try to uninstall/reinstall your OnStar Guardian app. Let us know if this helps.