Forum Discussion

BlackBoltLove's avatar
BlackBoltLove
New Contributor
10 months ago

Unable to add family members to Guardian

"We are experiencing technical difficulties completing your request, please try again (500)"

This is what I receive when I try to add my family members

1 Reply

  • Admin_Nicole's avatar
    Admin_Nicole
    Community Manager

    Are you still experiencing concerns when trying to add family members? As an initial troubleshooting step, please try to uninstall/reinstall your OnStar Guardian app. Let us know if this helps.