Forum Discussion

BILLC's avatar
BILLC
New Contributor
2 months ago

Cannot accept User Terms for Connected Vehicles

When I go to my account in the MyBuick app or go to Onstar.com I am told that I have to accept the User Terms.  I click accept and the app goes back to the top of the page saying I have to accept the terms.

I am unable to view my account.  OnStar has not been able to correct this problem.   They assure me my account t will not be canceled but I am not able to view my account

  • Thank you for sharing these details regarding your service concerns. Please know, our internal Technical Team is in the best position to take a further look into your account details and assist further with your Terms and Conditions. If you are having trouble connecting with them, kindly let us know.