Forum Discussion
Cannot accept User Terms for Connected Vehicles
When I go to my account in the MyBuick app or go to Onstar.com I am told that I have to accept the User Terms. I click accept and the app goes back to the top of the page saying I have to accept the...
I have been having this same issue with the MyChevrolet app for almost a month now. Spoke to an advisor on the phone, through chat and through the "OnStar button" still no fix. I cannot fully use my app because it will not connect to my car because I cannot accept the terms and I have given consent over the phone numerous of times which they say they accept but it never really accepts it.
We know how frustrating not being able to use your myChevrolet app can be. Our team would be glad to connect with you and further assist with this concern with the user terms and conditions. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.