Forum Discussion

Angel0302

New Contributor

2 years ago

MyGMC app stopped working 3 weeks ago. Now I find that do not have OnStar connection

DJB

New Contributor II

6 months ago

I have the same problem for 4 months. I call Onstar and all I get is sorry, thank you for your patients. I have Uninstaller the App several times. Onstar is of no help. Time to cancel. Not paying for junk anymore.

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app stopped working 3 weeks ago. Now I find that do not have OnStar connection","id":"message:1754","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:18740"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"conversation":{"__ref":"Conversation:conversation:1754"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1754"},"body@stripHtml({\"truncateLength\":200})":" I discovered my MyGMC app wouldn't work any more. I uninstalled and reinstalled the app but still nothing. I then went to my 2022 GMC Sierra 1500 - Elevation, to attempt to contact OnStar in the ve...","body@stringLength":"804","rawBody":"

I discovered my MyGMC app wouldn't work any more. I uninstalled and reinstalled the app but still nothing. I then went to my 2022 GMC Sierra 1500 - Elevation, to attempt to contact OnStar in the vehicle but I quickly discovered that my OnStar wasn't functioning - now I know why the app quit working. My OnStar has no green or red light at all. When I push it - absolutely nothing happens. I had my husband disconnect our truck battery for 5 minutes to see if that would reset things but no luck. I called OnStar on my cell and they say take it to your dealer. I live in REMOTE Alaska and do not have a dealer accessible without FLYING or BARGING my truck to Anchorage. My husband is a mechanic and I would love some troubleshooting tips he can try.

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