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Bosschicago's avatar
Bosschicago
New Contributor
4 months ago

GM removes Alexa remote commands from my Chevrolet

I’m saddened to see removing of this remote command,  especially when we are payin  a subscription fee to use this feature as it is. Now we’re paying and not getting it.   Wow well thanks for the hea...
Tjac's avatar
Tjac
New Contributor
2 months ago
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I didn't receive any notification until seeing this i had no idea why it wasn't working with my alexa I used to wake up and as alexa to start my car in the mornings very disappointing not to have this anymore 

Advisor_Jack's avatar
Advisor_Jack
Moderator
2 months ago
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Our team regrets to hear of your disappointment at the discontinuation of the Alexa remote commands. Rest assured that we're hard at work coming up with new ways to make this experience even better for our users. For your awareness, remote start/command features are still available to you via the myChevrolet app with the appropriate plan. If any additional questions should arise, please feel free to send us an email at socialmedia@gm.com with, "ATTN:OS Community/Tjac," in the subject line. We're always happy to hear from our loyal members on how we can make this the best possible experience. 

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Chevrolet","id":"message:3383","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:26338"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"conversation":{"__ref":"Conversation:conversation:3383"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3383"},"body@stripHtml({\"truncateLength\":200})":" I’m saddened to see removing of this remote command,  especially when we are payin  a subscription fee to use this feature as it is. Now we’re paying and not getting it.   Wow well thanks for the hea...","body@stringLength":"477","rawBody":"

I’m saddened to see removing of this remote command,  especially when we are payin  a subscription fee to use this feature as it is. Now we’re paying and not getting it.   Wow well thanks for the heads Chevy.  
I was informed when I asked Alexa today and she said I’m sorry my Chevrolet  skill is no longer available.  Just like that something many used it just deleted no longer a car feature? .   Hmmm.  Disappointing 

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Our team regrets to hear of your disappointment at the discontinuation of the Alexa remote commands. Rest assured that we're hard at work coming up with new ways to make this experience even better for our users. For your awareness, remote start/command features are still available to you via the myChevrolet app with the appropriate plan. If any additional questions should arise, please feel free to send us an email at socialmedia@gm.com with, \"ATTN:OS Community/Tjac,\" in the subject line. We're always happy to hear from our loyal members on how we can make this the best possible experience. 

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Our team regrets to hear of your disappointment at the discontinuation of the Alexa remote commands. Rest assured that we're hard at work coming up with new ways to make this experience even better for our users. For your awareness, remote start/command features are still available to you via the myChevrolet app with the appropriate plan. If any additional questions should arise, please feel free to send us an email at socialmedia@gm.com with, \"ATTN:OS Community/Tjac,\" in the subject line. We're always happy to hear from our loyal members on how we can make this the best possible experience. 

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I didn't receive any notification until seeing this i had no idea why it wasn't working with my alexa I used to wake up and as alexa to start my car in the mornings very disappointing not to have this anymore 

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I didn't receive any notification until seeing this i had no idea why it wasn't working with my alexa I used to wake up and as alexa to start my car in the mornings very disappointing not to have this anymore 

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