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2023 Chevrolet Silverado Not Updating Vehicle Status on App

AR831
New Contributor

Hello,

For months now my app is not updating vehicle status. It used to update every time the car was turned on.  I was told to call onstar and have them run a diagnostic test to restart the connection and they ran it and my app updated but not correctly. My app shows my oil is 71% the diagnostic email states 12%. My app shows the wrong fuel level, oil life and tire pressure. Please help me fix this issue. Thank you!

1 REPLY 1

Advisor_Helen
Moderator
Moderator

Thank you for providing us with these details. Our team here would be more than happy to take a further look into your account and assist to the best of our abilities. Please send an email to us at socialmedia@gm.com with the subject line "ATTN: OnStar Community/AR831" so we can further help with these vehicle status concerns.