Forum Discussion
WiFi Hotspot, No Connection to Internet
I have a 2022 Chevy Silverado, bought the thing used awhile back. The WiFi Hotspot has never worked, basically it will allow a device to join but does not actually route to the internet. I have had ...
I am having the same issue on my 2015 Cadillac Escalade ESV. Connection to WIFI works fine. No connection to the internet at all. I have opened an Onstar support ticket. Really need this for my trip comming up.
If you currently have a case open with our OnStar Internal Technical Team, we would be more than happy to take a further look into things and see where we may assist. Moving forward, kindly send us an email to socialmedia@gm.com with "ATTN: OnStar Community/Steve82" in the subject line. We are happy to help to the best of our abilities.
