Forum Discussion

New Contributor

3 years ago

No internet connection! Help!

I can connect to my wifi but there is no internet connection. Onstar has pushed updates, reconfigured what they could, and said to go to the dealership. The dealership said everything is good on thei...

Same thing here. We just set ours up yesterday. 2018 Suburban. OnStar support had no idea. Told me to call in the morning.

ryknow80787

New Contributor

2 years ago

Hi have the same issue as user minard46, the LTE flashes on and off with bars and then goes blank. I have no internet service, and cannot use the apps. Any help would be greatly appreciated.

Advisor_Helen

Moderator

2 years ago

We can certainly take a further look into things on our end. So we may best assist moving forward, kindly email socialmedia@gm.com with ATTN: OnStar Community/ryknow80787 in the subject headline.