Same thing here. We just set ours up yesterday. 2018 Suburban. OnStar support had no idea. Told me to call in the morning.
1 TopicNo internet connection! Help!
I can connect to my wifi but there is no internet connection. Onstar has pushed updates, reconfigured what they could, and said to go to the dealership. The dealership said everything is good on their side so it’s an onstar issue. I’ve also tried to disconnect the battery and reconnect with no luck. Are there any other tips I can try?? Thank you!175KViews13likes29Comments