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trice65's avatar
trice65
New Contributor
2 months ago

My monthly plan was raised again and didn't tell me

Why was my monthly plan amount raised ag

1 Reply

  • Our team appreciates you reaching out to us to express your concerns with recent changes to your billing, @trice65. We recognize how situations like these may cause frustration. It would be our pleasure to look into this further to clarify any confusion so that you're completely informed on your current plan and pricing. To proceed with this assistance, please send us a private message with some more details and your OnStar account number. To connect with us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be watching for your message and hope to hear back again soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement