Forum Discussion
Reduced Feature OnStar Plan
My 2019 Chevrolet is my 6th consecutive Suburban, I have put a lot of miles on these cars and have never really had any need for most of the features provided by OnStar. I don't have any need for Music, Podcasts, Audiobooks, News, or Voice Assistant, but the idea of "Remote Access" (The ability to unlock or locate the car or disable my vehicle if stolen, is something I would be interested in purchasing if it would be reasonably priced. If you made these offerings available "a la carte" you may find there are many folks interested in these offerings
Thanks
Scott
7 Replies
We appreciate you taking the time to provide this feedback, Scott. It's our goal here at OnStar to offer services that meet the lifestyle needs of every single one of our Members, and we are always looking for ways to improve for the road ahead. If at any time you have more to share, have any questions, or would like to explore Plan options alongside our team, please feel free to private message OnStar_Support. Just select the envelope icon at the top right of your screen to get started.
I sent a private message to OnStar_Support, I guess we will see if they have any way to help me
Thanks
Scott
Thank you for letting us know, Scott. Our team looks forward to assisting you further.
Thanks for posting about this OP. I was about to renew and found out that the basic Remote Access plan isn't being offered anymore. I can certainly see myself not renewing and saving the $14.99 each month. That's $179.88/year savings and a better deal than SPENDING $149 on features I don't need. I'll click my FOB when I have a direct sight to the car to the bank. What a way to gouge customers...
We hear and appreciate your feedback, Roberto. Here at OnStar, we are always looking for opportunities to improve the experience we provide to our Members. If you have any questions or are interested in further reviewing current plan options alongside our team, please reach back out to us in your inbox.
You only pay 14.99 a month?? I pay 42.99 a month as a 20+ year customer
We appreciate your engagement, Susie. Please know, our team is here to help review your Plan and check into any other options available. Do not hesitate to send us a private message if you would like to connect further.