Forum Discussion

Scott-Jepsen's avatar
Scott-Jepsen
New Contributor
3 months ago

Reduced Feature OnStar Plan

My 2019 Chevrolet is my 6th consecutive Suburban, I have put a lot of miles on these cars and have never really had any need for most of the features provided by OnStar.  I don't have any need for Mu...
rgonzalez's avatar
rgonzalez
New Contributor
1 month ago

Thanks for posting about this OP. I was about to renew and found out that the basic Remote Access plan isn't being offered anymore. I can certainly see myself not renewing and saving the $14.99 each month. That's $179.88/year savings and a better deal than SPENDING $149 on features I don't need. I'll click my FOB when I have a direct sight to the car to the bank. What a way to gouge customers...

  • Advisor_Sara's avatar
    Advisor_Sara
    Moderator
    1 month ago

    We hear and appreciate your feedback, Roberto. Here at OnStar, we are always looking for opportunities to improve the experience we provide to our Members. If you have any questions or are interested in further reviewing current plan options alongside our team, please reach back out to us in your inbox. 

  • SusieP's avatar
    SusieP
    New Contributor
    1 month ago

    You only pay 14.99 a month??  I pay 42.99 a month as a 20+ year customer

    • Advisor_Sara's avatar
      Advisor_Sara
      Moderator
      1 month ago

      We appreciate your engagement, Susie. Please know, our team is here to help review your Plan and check into any other options available. Do not hesitate to send us a private message if you would like to connect further.