Forum Discussion
Buick Location Alerts
My Buick location stop working last month, and I no longer receive alerts through text messages. I’ve followed all the recommended steps, and I’m wondering if this is an ongoing issue.
QW
1 Reply
We know how frustrating it can be when apps are not working like they should. Our team would be glad to look into this concern with the myBuick app for you. As an initial troubleshooting step, we recommend uninstalling then reinstalling the app if you have not done so already. If that does not resolve your concern, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full name as it appears on your OnStar account along with either your VIN or OnStar account number. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.