Forum Discussion
Buick Location Alerts
This must be an issue on the Buicks for some recent reason. Mine stopped working about 3 months ago as well and I have tried all the troubleshooting with no luck. Onstar needs to looking into their updates and figure out the bugs.
Location works because I can locate the vehicle, just not getting notifications and yes they are on! It is an absolute pet peeve of mine to pay for a service that doesn’t work.
Allow us to learn more about your notification concerns and explore any ways we may be able to help toward a resolution, @SugarSonny. Send us a private message to OnStar_Support with more details on what you have encountered, including your full name and your VIN or OnStar account number. Just select the envelope at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.