Forum Discussion
Wow, am I ever sad to see so many others having the same Telematics Module problem!
Yeah same issue. Mine only happens when I go to my cottage and it is out of service area for a few days. Rarely works on the way home. Sometimes it resets in a day or two but it has been a week now.
Our team regrets to hear that you've been encountering unfortunate and unexpected lapses in your OnStar connected service coverage, @Dirty_Hinkley. We recognize how this has the potential to cause frustration and assure you that OnStar wants a better experience for our loyal Members. It would be our pleasure to learn more about this concern to assess how we may best be able to assist. When you have a moment, please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started. We'll be keeping an eye out for your response and hope to hear back again soon.