Forum Discussion
Wifi Sharing and OnStar do not work
I'm having same issue, I just bought a beautiful 2019 chevy equinox Lt 1.5 turbo & I activated onstar trial plan, even my chevy app works and can remote start & shows my onstar plan, but the dash in the car has none of my updated acct info under onstar & they tried sending countless signals and vehicle restarts but nothing works, I'm able to connect to the wifi just not internet, I can share my phones internet plan with my car and use the internet fine like that but onstar internet nothing ! I'm thinking this is a onstar issue and not a vehicle issue bc I'm seeing this with so many people & different makes/models & it's sad to see it going on for so many years and going into 2025 shortly & still not a fix, very sad bc I would love to use these services
We are glad to hear that you're enjoying many of the great features our connected services and MyChevrolet app provide to those who ride with us, Mitchell. Our team would like to look into this with you further in order to ensure the difficulties you're running into connecting to your vehicles' Wi-Fi are resolved. When you have a moment, please send us an email with these details to socialmedia@gm.com, and be sure to put ATTN: OS Community/ MItchelljustus in the subject line so we can locate your message.