Forum Discussion

JWPappas's avatar
JWPappas
New Contributor II
8 months ago

WiFi Hotspot - No Internet

I have a 2025 Tahoe with a OnStar One Super Cruise Plan with Connected Plus Unlimited Data Plan. My head unit and Rear Seat Entertainment all have data. However, when you connect a phone or tablet to...
Mel's avatar
Mel
New Contributor
5 months ago

I have a brand new 2025 traverse. I have had it 30 days. The wifi Hotspot worked perfectly until today, day 31 of owning the car. It will connect but with no internet. On my tablet it says, unavailable with current security settings. Yet on my phone it says WPA3 connection required. Which my new Samsung galaxy says its set to wpa2/wpa3, yet still no internet connection. Android auto works just fine. Makes no sense. 

  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    5 months ago

    Thank you for sharing this experience with your new Traverse, Mel. Our team here would like to take a further look into your account details and assist with any in-vehicle data concerns. So we may, send us a private message to OnStar_Support moving forward. Just select the envelope icon at the top right of your screen to get started. We hope to hear from you soon.