Forum Discussion
When can i receive an updated Onstar module?
I want to report that I received a call from the dealership last week that a new Onstar module had come in and can be installed on Monday. This morning I had it installed and everything seems to be working as it should. However, this problem that GM has caused and has failed to take accountability for is costing all of us who have past their warranty. I do have an extended warranty for the powertrain, but this module is not covered. With the many hundreds of vehicles that are without their new onstar module and the failures that caused it, should be a cost incurred by GM rather than the customer. We have already paid for the vehicle, and the service that goes along with the subscription for Onstar, but we are obligated to pay for a replacement or pay the deductible from a 3rd party warranty provider such as Ally. This isn't right and should be corrected. I will still be a willing participant if a class action lawsuit were to occur.
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