Forum Discussion
Kevinrice804
2 months agoNew Contributor
Vehicle Status wont connect
My name is Kevin. I have a 2016 Chevy Impala LTZ VIN 1G1145S37GU164659. App hasn't connected to my car in over 3 weeks.
Advisor_Sara
2 months agoModerator
Thank you for reporting this concern, Kevin. We would like the opportunity to assist and get your app functioning as it should again. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.