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Vehicle status in myBuick app not updated for 4 weeks
My vehicle status in the Buick app hasn’t updated for 4 weeks. I deleted the app and reinstalled it. I made sure my phone iOS is up to date. Restarted the phone. Nothing has helped. Remote commands f...
Our team is disappointed to hear that these troubleshooting steps did not resolve these difficulties with getting the most current status updates on your vehicle, Tammy. In order to troubleshoot this with you further, please send us an email at socialmedia@gm.com and make sure to put "ATTN: OS Community/TammyR" in the subject line so we can locate your message. We will keep an eye out for your response.
almost seems like a "BOT" is answering these responses. We all have updated our apps, updated vehicle updates, turned the car off, then on and we all get the same answer--"Send an email to mailto:socialmedia@gm.com and then weget one that says send an email to onstarsupport."