Forum Discussion
Vehicle status in myBuick app not updated for 4 weeks
Thank you for bringing this to our attention, Tammy. Are you receiving any error codes when attempting to view your Vehicle Status? If the mobile app is up-to-date on your device, we do recommend completing a Power Cycle. This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the below steps:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myBuick app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
If you are still having concerns after completing these steps, let us know.