Forum Discussion
Unable to Use Website After Logging In
I found what the problem was, for me atleast, I don’t know if it will be the same for everybody else that has the same problem. For me it was because my dads truck was still under his OnStar account that I couldn’t add it to mine or anything, so I did have to end up pushing the onstar button in the truck and activate it that way by talking to a representative. The solution should be the same for everybody though, just push the onstar button in your car
Same issue for me, page keeps resetting. And here I am trying to give them money
We recommend clearing your cache and trying a different web browser as an initial troubleshoot for any website concerns you are experiencing, @jplants221. If you do this and you continue to have concerns, our team would be glad to learn more about the situation and explore opportunities for how we may help. To start, send us a private message to OnStar_Support by selecting the envelope at the top right of your screen. In your outreach, please include your full name, phone, email, OnStar account number and any additional context you can along with any error messages you see. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
