Forum Discussion

KelMack07's avatar
KelMack07
New Contributor
2 months ago

Unable to Use Website After Logging In

My parents recently gave me their truck as a gift and they also transfered all of their GM Rewards points to me to use for Onstar. I went to go look at all of the different Onstar services to see whi...
onstar telematics module
johnecurtis's avatar
johnecurtis
New Contributor
12 days ago

I am seeing this same behavior when I try get any info from my onstar, I can login see another screen for a moment then it goes to the activate trial page.  Just to top it off I just bought today and they could not get my vehicle to show onstar in mychevrolet app.   

Advisor_Ahmed's avatar
Advisor_Ahmed
Moderator
11 days ago

Thank you for sharing your experience here, @johnecurtis. Our team would be glad to connect and look into this for you. To get started, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full name along with either your OnStar account number or VIN. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.