Forum Discussion

KelMack07's avatar
KelMack07
New Contributor
3 months ago
Solved

Unable to Use Website After Logging In

My parents recently gave me their truck as a gift and they also transfered all of their GM Rewards points to me to use for Onstar. I went to go look at all of the different Onstar services to see whi...
onstar telematics module
  • KelMack07's avatar
    KelMack07
    20 days ago

    I found what the problem was, for me atleast, I don’t know if it will be the same for everybody else that has the same problem. For me it was because my dads truck was still under his OnStar account that I couldn’t add it to mine or anything, so I did have to end up pushing the onstar button in the truck and activate it that way by talking to a representative. The solution should be the same for everybody though, just push the onstar button in your car

Advisor_Ahmed's avatar
Advisor_Ahmed
Moderator
3 months ago

Thank you for bringing this to our attention. We know how frustrating login concerns can be. Our team would be glad to look into this for you. To get started, could you please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include any error messages you are seeing. We'll be on the lookout for your message.