Forum Discussion
DLBuff
10 months agoNew Contributor
Telmatic Module
To Whom it may concern, I have a 2023 (7/1/23) GMC Sierra. The telematics unit was out for approx. 5 weeks before I had a dealer appt for another issue. They said i would have to work with Onstar to...
DLBuff
10 months agoNew Contributor
I need to add that I believe it stopped working after the needed update by the dealer. Truck is out of warranty.... 45K miles.
Advisor_Helen
10 months agoModerator
We appreciate these details and regret to hear of any concern with your hardware. If you need further assistance alongside your certified dealer related to delays, kindly email socialmedia@gm.com. Our team would be happy to further review any assistance opportunities related to your services moving forward. We hope to hear from you soon.