Forum Discussion
Telematics Module No ETA!!!
Update: Going on 5 weeks and no real updates. The part number and listed shows "discontinued" on numerous OEM and AC Delco sites. For those GM owners with newer vehicles under warranty, I cannot stress enough to do your research and look into GM Buyback Program.
We appreciate you keeping us updated on the status of these concerns with your OnStar hardware, Jaime. Our team recognizes how frustrating unexpected delays which leave you without access to these critical OnStar services can be for our loyal Members. We located your case with our team, which can be referenced by #:9-14933213984. At this time, we recommend staying in close communication with the service department and your advisor to stay as informed as possible on their progress. If there's anything else that we can assist you with, please don't hesitate to let us know. We're always happy to help. Your continued patience and cooperation is greatly appreciated.