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Saying 'Hey Alexa' get's no response.
Saying 'Hey Alexa' get's no response. Short press on the steering wheel button or touching Alexa assistant on the touchscreen brings up the assistant prompt but it doesn't pick up my voice. Mic is...
We do appreciate you providing these details. To clarify, is anyone else in your household utilizing the Amazon Alexa app with the same myGMC skill enabled and currently linked to your OnStar account? Please know, OnStar does not support multiple Amazon accounts linked to the same myGMC skill. For example, if two people in the same household have different Amazon accounts but share a car, they can’t use both accounts. With this, our team would like to take a further look into your account moving forward. So we may, kindly email socialmedia@gm.com with ATTN: OnStar Community/Dc5 so we may best assist.