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New Contributor

8 months ago

OnStar Module Broke

Brought my 2023 Yukon XL with 38K miles in to fix a recall and when I got it back now my “telematic control module/OnStar module” is broken and needs to be replaced. Dealer is telling me it will cost...

Advisor_Chris

Moderator

2 years ago

Our team would like to learn more information on your vehicle concerns. When you have a moment, please send us a message at to socialmedia@gm.com with "ATTN: OS Community/udeshmukh" in the subject headline. We will be on the look-out for your response.

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propulsion message on Chevy Volt 2017","id":"message:1804","entityType":"FORUM_TOPIC","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:1804","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:18995"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:1804"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:1804"},"body@stripHtml({\"truncateLength\":200})":" In May-2023 my car showed this message, the car heated up and slowed down. I called OnStar and was advised that I should not drive the car any further and they had it towed to the nearest dealer. Som...","body@stringLength":"678","rawBody":"

In May-2023 my car showed this message, the car heated up and slowed down. I called OnStar and was advised that I should not drive the car any further and they had it towed to the nearest dealer. Some parts (which were out of stock for more than 3 months) had to be replaced and all was good for roughly 6 months when same message popped up again and this time it costed me roughly $5000 in repairs/part replacement.

Earlier this morning the message popped up again on a short ride - however it went away on my way home from work. Has any other Chevy-Volt owner faced this issue - and if so what was the resolution ?

Thanks

","kudosSumWeight":0,"postTime":"2024-01-31T16:40:26.790-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1804_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2339},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Earlier this morning the message popped up again on a short ride - however it went away on my way home from work. Has any other Chevy-Volt owner faced this issue - and if so what was the resolution ?

Thanks

"},"Conversation:conversation:1804":{"__typename":"Conversation","id":"conversation:1804","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1804"},"lastPostingActivityTime":"2024-02-06T19:58:20.482-08:00","lastPostTime":"2024-02-06T19:58:20.482-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:1804":{"__typename":"ModerationData","id":"moderation_data:1804","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:1804_1":{"__typename":"Revision","id":"revision:1804_1","lastEditTime":"2024-01-31T16:40:26.790-08:00"},"ForumReplyMessage:message:1831":{"__typename":"ForumReplyMessage","id":"message:1831","conversation":{"__ref":"Conversation:conversation:1804"},"author":{"__ref":"User:user:12558"},"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:1804/message:1831","revisionNum":1,"uid":1831,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"subject":"Re: Reduced propulsion message on Chevy Volt 2017","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:1831"},"parent":{"__ref":"ForumTopicMessage:message:1804"},"body":"

Our team would like to learn more information on your vehicle concerns. When you have a moment, please send us a message at to socialmedia@gm.com with \"ATTN: OS Community/udeshmukh\" in the subject headline. We will be on the look-out for your response.

","body@stringLength":"594","rawBody":"

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