Forum Discussion
Red light on OnStar keeps coming on
My onstar is doing the same thing. 2025 Sierra. Did you get a permanent fix?
Allow us to further investigate the situation with your OnStar and any ways we may help toward a remedy for your Sierra, @j2025. To do so, send us a private message to OnStar_Support with your full name, email, phone number, VIN, mileage and your preferred dealership. Any additional details you can share are also appreciated. Just select the envelope at the top right of your screen to start. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.
Another S/W update from OnStar seems to have resolve the issue. No repeat in 15 days. Waiting til EoM to close issue.
We’re glad to hear the latest software update appears to have resolved the intermittent connectivity in your Enclave @joe1231. If the red status light or connectivity issues return, please let us know so we can assist further.