Forum Discussion
Red light on OnStar keeps coming on
I received a S/W update from GM for my 2025 Buick Enclave,since then my OnStar is intermittent. When I use my key fob to open or lock the car the greenlight goes red and stay that way until I log in ...
Thank you for connecting with us here to bring this concern with OnStar in your Enclave to light, @joe1231. We would like to learn more about what you're experiencing and explore ways we may be of assistance to you in working toward a resolution. To start, send us a private message to OnStar_Support with any other details you can share, including your full name, email, phone number, VIN, mileage and your preferred dealership. Just select the envelope at the top right of your screen to do so. We will keep an eye on our inbox. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.