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porterac1
New Contributor II
6 months ago

Alexa issue 2024 GMC Sierra : Can't log into Alexa

When i try to log into Alexa i get a no internet error.  In fact I actually have never been able to log into it. Never even did the setup process. But all other apps, hot spot, even Amazon Music work...
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porterac1
New Contributor II
6 months ago
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Yes this is for the Alexa built in. So i need to set it up for first time use, it asked me to sign in like it was setup but since it wasn't setup correctly or something. It will not connect to internet it just says it can't connect to internet try later. No error codes just says can't connect to internet try later. But all other apps can connect to internet.

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Alexa","id":"message:2973","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:25579"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:2973"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2973"},"body@stripHtml({\"truncateLength\":200})":" When i try to log into Alexa i get a no internet error.  In fact I actually have never been able to log into it. Never even did the setup process. But all other apps, hot spot, even Amazon Music work...","body@stringLength":"333","rawBody":"

When i try to log into Alexa i get a no internet error.  In fact I actually have never been able to log into it. Never even did the setup process. But all other apps, hot spot, even Amazon Music works. I think reinstall of the Alexa app may fix the issue, but i can't find and instructions on how to do that. Suggestions?

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When i try to log into Alexa i get a no internet error.  In fact I actually have never been able to log into it. Never even did the setup process. But all other apps, hot spot, even Amazon Music works. I think reinstall of the Alexa app may fix the issue, but i can't find and instructions on how to do that. Suggestions?

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Yes this is for the Alexa built in. So i need to set it up for first time use, it asked me to sign in like it was setup but since it wasn't setup correctly or something. It will not connect to internet it just says it can't connect to internet try later. No error codes just says can't connect to internet try later. But all other apps can connect to internet.

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Yes this is for the Alexa built in. So i need to set it up for first time use, it asked me to sign in like it was setup but since it wasn't setup correctly or something. It will not connect to internet it just says it can't connect to internet try later. No error codes just says can't connect to internet try later. But all other apps can connect to internet.

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