Forum Discussion
Over 900 on backorder; no ETA
Same issue only thing dealer tells me is it's on back order and it's the only company GM gets the part from.
Our team is saddened to learn that similar difficulties have impacted your OnStar experience, @rsb1228. This is not the kind of news that we like to hear. We recognize how important it is to maintain reliable access to these connected services which you love and can understand your current dissatisfaction. It would be our pleasure to learn more about this situation to assess how we may best be able to assist you. When you have a moment, please send us a private message with these details to continue with this support. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be keeping an eye on our inbox and hope to hear from you again very soon.
BS you have been hearing from owners for months with no progress. We get the same crappy answer from you.