Forum Discussion
Over 900 on backorder; no ETA
Thanks Jack, but candidly not sure what either you or Advisor Helen can do for me at this point. As I now approach my 6th month of dealing with this it does not seem as if anything has changed nor progressed in any manner. I email you guys, and I call the dealer; yet, so far nothing has happened to change the situation.
You're very welcome, @MCombs. Our team recognizes how frustrating delays such as these can be and can sympathize with your current dissatisfaction. Please know that we remain committed to ensuring that you're kept as informed as possible throughout this entire process until you're back in online with us at OnStar. If at any point you should decide that you'd like to continue with this support, please don't hesitate to reach out to us in a private message to continue. We'll be keeping a close eye on our inbox and hopes to hear from you again.
You recognize our frustration yet do nothing. Horrible service.