Forum Discussion
Onstar telematic communication module Defective.
My 2025 Silverado EV did the same thing. Prior to leaving for a cross country trip. My dealership told me, after multiple conversations that is the reason why I drive a gas truck!! AND he said I don’t know why you people buy these, YOU PEOPLE??!!!!! He said they would give me a loner if it was a safety issue and I said the on star doesn’t work if I get in an accident, HE HAD THE BALLS TO TELL ME TO USE MY CELL PHONE!! When a vehicle relies so much on a part how the hell could it be on national back order??!??!! They would give me a rental nor reimburse me for one after spending 108K on this truck. It’s 3 months old and I wanted to trade it in they had the audacity to offer me 50K !!How do they possibly sell a vehicle they don’t have parts for. They NEVER NEVER should have removed apple car play!!!!! Was so happy with this truck when i bought it but now i wish i never had, this is only the first issue who knows what the future holds with this truck
- Advisor_Charly22 days agoModerator
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