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Onstar not working 2025 Cadillac Escalade Sport Platinum (Super Cruise)
Purchased brand new 2025 Cadillac Escalade on 04/02/2025 completed the onstar onboarding call at dealership and two days later onstar stopped working completely. The light that normally is illuminate...
It will be a telematic module that needs to be replaced. I've spoke with my dealer, GM, and Gm customer service who is in contact with the dealer. Also a representative from the GM Acdelco stated the electronic parts division has over 1000 orders waiting for the part.