Forum Discussion
DrewClark5
9 months agoNew Contributor
OnStar Module Failure
I, like apparently 1,000's of others have had my OnStar module fail. I took my purchased new, regularly dealer serviced 2023 GMC Yukon Denali in for a simple oil change and tire rotation as usual at...
Moriartii
2 months agoNew Contributor II
I have a 2022 Tahoe that is on it's third OnStar module and may be headed for the fourth.
The battery drain reminds me of a TSB I saw on my AllData subscription. For the 2022 Tahoe the battery drain came from an OTA updates. Resolution was to reprogram the Serial Data Gateway Module.
I honestly think dealers don't do any diagnostic troubleshooting anymore, they just pull codes and go from there. They don't actually think the process through and truly troubleshoot the issues.
Advisor_Sara
2 months agoModerator
We recognize how this entire situation with your OnStar module has been disheartening. If you would like the added support of our team again at any time, please don't hesitate to follow up with us in private messaging.