Forum Discussion
Onstar Module ETA
We bought our 2025 Yukon in November. The onstar worked for the first month. We are currently having -20 degree weather in MN so it would sure be nice to have the ability to start on the app. We were told at the dealership that we need a new module, which is currently on order. This is ridiculous that it is taking this long. You spend 100k on a brand new vehicle and it doesn't work. Very disappointed.
Our team would first like to congratulate you on the purchase of your 2025 GMC Yukon. We're sorry to hear that these features have not been functioning for you when you need them. This is certainly not the kind of service experience that we hope to provide for our new and loyal members alike. Our team can understand how these part delays that interrupt your OnStar in-vehicle services can cause frustration. Rest assured, our team would be happy to provide a layer of support between yourself and your participating dealership through the completion of these necessary repairs. If you would like, please send an email with these details to us at socialmedia@gm.com with, "ATTN"OS Community/ajc1980," in the subject line so that we can efficiently locate your message. We hope to hear from you soon.