Forum Discussion
TL1
2 days agoNew Contributor
No WiFi Connectivity
I have a case that has been escalated to Tier 3 support. The advisor who called me today said they can provide WEEKLY updates! Yes Weekly!! I just got the car yesterday and the WiFi wont work in t...
TL1
1 day agoNew Contributor
You understand?!? Did you spend the money on the vehicle? I appreciate the attempted empathy. I want and I am entitled to the functionality that I expect and paid for with the vehicle.
Advisor_Ahmed
6 hours agoModerator
We hear you. Our team knows how upsetting it can be when important features are not functioning like they should. Your sentiment shared here will be documented. For the best assistance, we recommend continuing to work with your case agent. If you have any trouble connecting with them, please feel free to send us a private message to OnStar_Support by selecting the envelope at the top right of the page.