Forum Discussion
WiFi not working - says vehicle is registered in Canada
Bought the vehicle used in the United States from a local dealer in May 2026. Have talked to a OnStar representative every 5 days and they continue to tell us they are working on solving the issue. The reason we have been told that the WiFi does not work is because it shows the vehicle being registered in Canada with OnStar. Has anyone else ever had this issue and has it ever resolved?
vehicle is in tier 3 country deadlock.
1 Reply
We know how upsetting this concern with your OnStar services in your newly purchased vehicle must be, @Nickles. Our team appreciates you sharing your experience here. For the best assistance, we recommend continuing to work with your representative. If you ever have any trouble connecting with them, please feel free to send us a private message to OnStar by selecting the envelope at the top right of the page.