No data/telematics unit broke after 6 months

We appreciate you bringing these persistent connectivity concerns with your Chevrolet Equinox EV's OnStar technology, @NoDATA. Our team recognizes how frustrating it can be when the services which you love and depend on aren't functioning as they should and can understand your present dissatisfaction. It would be our pleasure to learn more about this situation to assess how we may best be able to assist you towards a resolution in as timely a manner as possible. To best proceed, we kindly ask that you send us a private message with your OnStar account number and/or VIN, as well as the name of your participating dealership. To get started, you only need to click the envelope icon near the top of the screen. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. Our team will be keeping an eye out for your response and hopes to hear from you again in the near future. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement