Forum Discussion
GMC rejected my warranty claim due to a defective 2023 Suburban communication module
GMC has a significant problem with its vehicle communication modules, and it's become clear. My two 2023 Suburbans and one GMC Denali all have the same issue. This is clearly a product defect, and pe...
UPDATES. GMC customer support enthusiastically called me, and the dealership enthusiastically helped me file a claim with GMC. However, GMC denied my claim to replace telecom module . I recently reviewed numerous Chevrolet and GMC Carfax records and found that most vehicles had their communication modules replaced free of charge through a friend program. This is a clear product defect, yet GMC not only failed to disclose this information, but is charging some owners for it. If GMC charges any owner whose communication module is damaged, I recommend that they obtain a lawyer to represent them and sue GMC for compensation.