Forum Discussion
MCI
5 months agoNew Contributor III
GMC rejected my warranty claim due to a defective 2023 Suburban communication module
GMC has a significant problem with its vehicle communication modules, and it's become clear. My two 2023 Suburbans and one GMC Denali all have the same issue. This is clearly a product defect, and pe...
Advisor_Ahmed
5 months agoModerator
We know how frustrating unexpected, costly repairs can be. Our team would be glad to connect and learn more about your concern with your communication module. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started
- MCI4 months agoNew Contributor III
I received your call, but the issue remains unresolved. Your customer service said it is covered under warranty, but the dealership filed a claim with GMC and it was denied. No one knows how to solve it now.