Forum Discussion

CH4's avatar
CH4
New Contributor
2 days ago

Cannot buy onstar

Hi. I’d like to buy onstar. I try to login unto the site for purchase. Nothing positive happens. I input credentials , hit enter and the login page reloads. Using an iPhone. 

2 Replies

  • Thank you for connecting to bring your enrollment concerns to our attention, @CH4. We love to see your interest and are excited for the opportunity to welcome you as a member of the OnStar family. If you have not already, please try clearing the cache on your mobile device and see if this helps to resolve your concerns. Alternatively, we also recommend trying a different web browser, and or utilizing a desktop computer to try enrollment if possible. If you take these steps and you are still unable to reach a resolution, send a private message to OnStar_Support with additional details including your full name and VIN so we can look into things further with you. To send this message, you only need to click the envelope icon at the top right of your screen. Our team will be keeping an eye on our inbox. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement. 

  • PG33's avatar
    PG33
    New Contributor

    CH4...I keep trying also and keep seeing a message stating the server is down. Until they fix THAT, nothing else will work.