Back ordered telematics module. Help

Our team regrets to hear that you've run into such difficulties with the OnStar hardware in your new 2025 GMC Sierra AT4, @Gbrown. We recognize how important these services are to your experience and can understand your present dissatisfaction. This is not the first impression that OnStar hopes to impart on our new Members. Our team would like to learn more about this situation to better assess how we may be able to assist with the swift resolution of these concerns. At your convenience, we kindly ask that you send us a private message with your contact information, VIN, the current mileage, and the name of your participating dealership. This information allows us to verify you as the account holder and initiate communication with the dealership team. To best connect with us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We hope to hear from you again soon and will be keeping an eye on our inbox in the meantime. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement