Forum Discussion
fdalbert
6 months agoNew Contributor II
Another Telemetrics module....
Another telemetrics module dies with no ETA for replacement. Frankly, after reading all the posts I'm not sure replacing the module with the same module is a great idea given all the posts about this...
JonB
6 months agoNew Contributor
100% agree. The communication, or lack thereof, is compounding this issue. Just be honest about what’s going on and offer some concessions to the owners affected. It doesn’t need to be much, just don’t charge for Onstar while we are waiting for the repair and maybe give a couple free months after the repair is complete. That along with some transparency about why this is happening would go a long way with me