Forum Discussion
Another Telemetrics module....
I’m right there with you. My car is currently has no navigation super cruise. They installed a new one, but they can’t seem to program it. I’ve missed five days of work because of it and I’m still being charged for my online services. I knew of a class action lawsuit. I would join it. I am a current owner of a 2024 Chevy equinox EV 2RS trim
This doesn't sound like the experience we wish for you to be having in your Equinox EV. We know how important features like Navigation and Super Cruise are for our valued Members, and we would like to work towards a resolution alongside your dealership. For this assistance, please private message our team at OnStar_Support with additional details. Just select the envelope icon at the top right of your screen to get started.
@Advisor_Sara are you asking this to be private? Please tell us all the resolution, not just the resolutions you choose to “cover under warranty”. That seems to be the easy way out to me.
Because specific OnStar concerns can vary by VIN and are reviewed on an individual basis, we simply ask to connect privately to ensure the protection and security of our Members' private information. If you are experiencing similar concerns with your module or Super Cruise assistance technology, please do not hesitate to send us a message to OnStar_Support. We are always here and empowered to assist however we can.