Forum Discussion
2025 equinox ev- OnStar Telematics module - no dates for backorder part is unacceptable
I recently bought equinox ev 2025. In 5th month of use, telematics system stopped working. Dealership mentioned that part is nationwide back ordered with no estimated date. And i saw on many portals ...
This isn't the experience we hoped for you to have with your new Equinox. We know how vital it is to stay connected on the road, and we realize that repairs that involve part delays can be stressful. You did the right thing by bringing this concern to the attention of your dealership, and our team is glad to connect with them to offer further support. If it interests you to have our assistance through this process with your vehicle, feel free to private message OnStar_Support with additional details. Just select the envelope icon at the top right of your screen to get started.
This is not the experience I was hoping to have with my new Equinox either. How about you buy it back?